As a not for profit organisation, we rely on the help and support of our community. Volunteering at Rugby Credit Union is not only a great way to learn new skills and gain valuable experience but enables you to contribute to delivering ethical financial services to your local community. There are a number of volunteering options available and our friendly and professional staff will provide the necessary support and training.

If you are interested and are able to provide a few hours to a few days per week, we would love to hear from you. For further information please contact 01788 577900 or email:  rugbycreditunion@btconnect.com

Here is a summary of specific jobs in Rugby Credit Union:

Chairperson (& Vice Chair) Chairs meetings of the Board and of members. Presents annual report to AGM. Acts as figurehead of the Credit Union.
Treasurer (& Assistant Treasurer) Financial manager of the Credit Union and has responsibility for the books and all financial/statistical reports required.
Secretary (& Assistant Secretary) Organises and keeps minutes of meetings. May also act as membership secretary.
Supervisor Supervises collectors. Deals with banking and records collected money.
Collectors Staff deal with members face-to face. Update passbooks and take money. There should be two collectors working at a collection point.
Administration Officer (& Administration Assistant) Enters figures into computer system, carries out filing, dealing with enquiries and post etc.
Credit Committee Conduct regular meetings to approve loans and provides monthly reports to board.
Supervisory Committee Conduct regular monthly meetings to look at management of internal controls.
Insurance Officer Assists Treasurer by completing monthly and annual insurance forms.
Credit Control Officers Monitor slow payers and ensure that loans are being repaid.
Publicity Officer General promotion of Credit Union in line with Board's directions.
Money Laundering Prevention/Reporting Officer Monitors systems and ensures that Credit Union is nor being used for laundering of 'illegal' money.
Training Officer Provides information and guidance to new members, trains new volunteers.

To comply with the regulations of the Financial Conduct Authority (FCA), approval is required for individuals who undertake some of the above roles. If you are interested in becoming a volunteer please contact us, either through this website or by phoning (01788) 577900. This is only a brief guide to the roles available and the Credit Union can provide you with full information on training & development, health & safety, insurance, confidentiality and equal opportunities policy.

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